Dewa90 FAQ — All Your Questions Answered

Under dewa90's policy, each person may only hold one account. If multiple accounts are found, all of them may be closed and the balances forfeited. Stick to one account to enjoy all the benefits without any risk.

Login page Click the "Forgot Password?" link. A reset link will be sent to the email address you used during registration. Click the link to set a new password. If you don't see the email, check your spam folder or contact support.

Yes, account verification is required before you can make a withdrawal. Simply upload a photo of your National ID or passport to complete the process. Verification is typically completed within 24 hours.

If your account has been suspended, email support@dewa90.ws or reach out via live chat. Our support team will explain the reason and resolve it promptly. Suspensions are usually triggered by security checks and are lifted once your identity is verified.

dewa90 supports multiple deposit methods, including bKash, Nagad, Rocket, bank transfer, and cryptocurrency. All methods are fast and secure. bKash and Nagad are the most popular options among players in Bangladesh.

The minimum deposit at dewa90 is 500 BDT. However, certain bonus offers may require a higher minimum deposit to qualify. Check the offers page for full bonus terms and conditions.

Bkash and Nagad deposits are usually credited within 1–5 minutes. Bank transfers may take 1–3 business days. If more than 15 minutes have passed with no update, contact support with your transaction ID.

dewa90 does not charge any deposit fees. However, your payment provider (bKash, Nagad, etc.) may apply their own transaction fees — check directly with your payment service for details.

Withdrawals are typically processed within 15 minutes to 2 hours of submission. It may take longer if your account verification is pending or the withdrawal amount is large.

The minimum withdrawal at dewa90 is 1,000 BDT. For details on daily withdrawal limits and per-transaction limits, check your account dashboard.

If your withdrawal takes longer than 4 hours, contact support with your transaction ID. If document verification is causing the delay, the support team will notify you by email.

No, bonus funds cannot be withdrawn directly. Each bonus comes with specific wagering requirements that must be met first. Once those requirements are fulfilled, any winnings from the bonus can be withdrawn.

dewa90 offers a welcome bonus, first deposit bonus, reload bonus, cashback offers, free spins, and VIP points rewards. Regular members also enjoy exclusive weekly and monthly promotions.

at dewa90 Register and make your first deposit. Once you meet the minimum deposit amount, the welcome bonus will be credited to your account automatically — no separate code required.

Bonuses generally need to be used within 7 to 30 days of being credited. Each bonus may have its own expiry period. If the wagering requirements are not met before the bonus expires, the bonus will be forfeited.

Yes, dewa90 has a referral program. Share your referral link and earn a bonus when a friend registers and makes their first deposit. Check the Promotions page for full referral bonus details.

dewa90 offers 500+ games including slots, Live Casino, fishing games, poker, roulette, blackjack, and Sports Betting. Games page View the full game list.

All dewa90 games are developed by licensed providers and certified by a Random Number Generator (RNG), meaning every outcome is completely random and unbiased. Independent third-party auditors verify this regularly.

Yes, nearly all games on dewa90 are mobile-compatible. They run smoothly on any modern browser on Android or iOS devices. Some older devices may experience issues running live dealer games.

If you lose connection mid-game, the current round will complete automatically and the result will be saved. Your correct balance will show once you reconnect. If you notice any discrepancy, contact support.

dewa90 uses 256-bit SSL encryption to keep all data secure. Your personal information is never sold or shared with third parties. To learn more, read our Privacy Policy here.

You can enable 2FA under the "Security" section in Account Settings. Both Google Authenticator and SMS verification are supported. With 2FA active, unauthorized access to your account becomes nearly impossible.

If you notice any unusual activity on your account, change your password immediately and notify us at support@dewa90.ws. Our security team will investigate quickly and take the necessary action.

You can reach the dewa90 support team via live chat or email at support@dewa90.ws. Live chat responses typically arrive within 5 minutes; email replies are usually sent within 1–4 hours.

Yes, dewa90's support team operates entirely in Bengali. A team specially trained for Bangladeshi users is available around the clock — language will never be a barrier.

To file a complaint, email support@dewa90.ws with full details — include your account number, a description of the issue, and screenshots if available. We aim to send an official response within 24 hours. To learn more Terms & Conditions here.